futureordering.comFuture Ordering™

Future Ordering cloud App & web ordering Kiosk ordering Voice, Order Ready Board The future of ordering Pricing About Future Ordering Careers -- Careers Contact us Omnichannel self-ordering. Watch the film App, web, voice and kiosk self-ordering perfected in the cloud. Whether you are a chain or a global franchise organisation, you need a flexible self-ordering offering. With a single application for app, web and kiosk ordering channels, that seamlessly integrates with your loyalty, marketing, operations and point of sale РFuture Ordering keeps the revenue high and the total cost of ownership low. Learn more about the Future Ordering cloud Self-ordering channels Delivery Point of sale Order ready board Built for enterprises Future Ordering is a highly scalable and lightning fast cloud based Software as a Service for the restaurant chains of tomorrow. Multiple brands in several countries in a mix of own and franchise arrangements? No problem, with multi-tenancy, multi-language, multi-currency and regional localisation catered for. Software as a Service With central control, PCI-DSS compliance, custom integrations, local payment options, remote device management and monitoring Рwe provide the most flexible and scalable ordering cloud built from decades of hands-on F&B experience. Fully branded A user interface is like taste - no brand should be the same. The Future Ordering user journey offers an intuitive and unified customer experience across all ordering channels. Your product options and user journey can of course also be adjusted according to your specific needs. We can optimise the UI for ordering speed, kitchen preparation time or average spend - some really clever people put a lot of thinking into this. Sales optimisation heaven We know that your operating margin depends on flexibility in offering and price in addition to a sophisticated upsell, across stores, regions and time zones. Future Ordering extends your existing POS menu with full control and adjustability to be able to optimise your business in real time. With the Future Ordering sales and channel specific behavioural data, user profiling and A/B testing together with machine learning and smart contextual upsell, you will be able to maximise your revenue from the cloud. Seamless POS integration A high performing F&B operation is like a finely tuned machine. The key in getting self-ordering to work is to be fully integrated with this machine and all its components. From being able to customise all products as at the till to work seamlessly with kitchen display systems, printers, loyalty, fiscal rules and regulations all the way down to reporting and analytics. By achieving this, your kitchen station system and restaurant staff can continue to work and care for your guests in the same way as before. Trusted by the most innovative restaurants in the world. "Future Ordering helps us with our vision to build the best burger chain in the world." Johnny Br̦ms CIO, Max Burgers 48 hours How long it took for Max Burgers to shift to curbside delivery to tackle the covid-19 crisis and stay open for business. Get the full story in the Oracle Blog. Always ready to take the order. Anywhere. Extend your operations outside the walls of your locations. With app & web ordering your customers are walking around with your stores in their pockets, on their tablets at home or computers at work. Order ahead, user recognition, smart communication, marketing tools and loyalty schemes are the secret sauce to growing your business in the Future Ordering cloud. Watch the film Learn more about app & web ordering Online ordering Future Ordering for responsive web and native apps is a fully branded experience that extends your POS to the cloud. We used 20 years of web development learnings to create a high performing, fast and yet simple and intuitive user experience that works across platforms and screen sizes. Does your brand need seamless transitions between self-ordering, digital marketing, your website and existing native apps - check! We designed our product with API's to do just that. Get to know your guests With Future Ordering you have the flexibility to offer both a user account and an agile guest ordering option. Succeeding with user accounts requires social login and features like order history, repeat orders and favourite products. Your cloud ordering efforts will thrive only when self-ordering is the more convenient ordering option. We are true believers of privacy by design. Future Ordering will comply with the General Data Protection Regulation (GDPR) with regards to personal information and to have routines in place for working with the responsibilities and duties of data controllers and processors. Marketing and loyalty Future Ordering incorporates a toolbox and best practices developed by industry experts on how to; increase revenue on your existing business, create new business, incentivise visits in slow days/hours as well as increase frequency and retention. Our approach is to work closely with your existing loyalty system and POS to create a true multichannel offering as well as provide the tools to seamlessly link your online marketing with your online sales. Guest communication Future Ordering is built to be able to communicate with your users via messaging, e-mail and push notifications. If you use a Kitchen Display System we can even pick up the order status and feed it back to the user's phone/browser to get the fresh made food and the guest to meet at the door. Payment options When someone wants to pay you money - why not provide the payment options they prefer? Future Ordering comes with a set of default payment providers but also has the flexibility to integrate against your local online wallet, gateway or mobile payment option that is popular on your market. And by the way - Future Ordering will take a lot of the load of PCI-DSS off your shoulders. On-premise queue busting magic. We know them as kiosks but the name should really be "Queue Busting Money Making Machines". Give the guest control over their ordering and payment and enjoy an increased order accuracy, a huge uplift in average check and free up valuable resources so operations can focus on speed and service. Learn more about kiosk ordering QSR kiosks or ordering tablets The QSR business is fast by nature and a quick solution when on the move. Having queues means lots of missed opportunities and to have staff handling ordering and payment takes resources from production which results in a lower throughput. But what about the guest? Well, many actually prefer self-ordering compared to face-to-face ordering for reasons like control, integrity and time. With years of experience and literally millions of transactions monthly we learned how to design guest flows, optimise throughput with technology that works from when the guest enters the door down to your monthly management sales review. The kiosk user experience The Future Ordering kiosk interface offers a branded customisable user journey that can be optimised for speed, average spend or preparation time. Together with a best of breed upsell across all ordering channels, this will do magic for your average check. Custom order status Ordering, product customisation and payment is integrated to the point that the kitchen and store operations don't have to care about what ordering channel is being used. If you are using a Kitchen Display System our customer facing order ready board will even show the order status for all your orders regardless of channel - till included. Central control The Future Ordering cloud gives you central real-time control of menu, pricing and campaigns as well as tools for remote management and lockdown. Troubleshooting is possible down to single services or hardware components and can be connected to your existing monitoring platform. Payment and compliance Out-of-the-box Future Ordering offers an unattended payment terminal int...